Terms and Conditions

Terms and Conditions

Welcome to Prakriti. These Terms and Conditions govern your use of our website, products, services, and all related features.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

If you allow a minor or dependent to use the website under your supervision, you are responsible for their use of the website and compliance with these Terms and Conditions.

You agree not to use our products, website, or services for any illegal, unauthorized, or prohibited purpose.

You must not:

  • Violate any applicable local, state, national, or international law.

  • Attempt to gain unauthorized access to our website or systems.

  • Introduce viruses, malware, worms, or other harmful code.

  • Interfere with the security or operation of our website.

  • Use our website for fraudulent or misleading activities.

Any violation of these Terms and Conditions may result in suspension or termination of your access to our website or services.

2. General Conditions

We reserve the right to refuse service, cancel orders, or restrict access to our website at our discretion where reasonably necessary, including in cases of suspected fraud, misuse, unauthorized activity, or violation of these Terms.

You may not copy, reproduce, duplicate, modify, distribute, sell, resell, or exploit any portion of our website, products, content, images, or services without our prior written permission.

3. Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.

However, we do not guarantee that all information on the website will always be completely accurate, complete, or current.

Product descriptions, images, specifications, prices, availability, and other information may occasionally contain errors or require updates.

We reserve the right to correct errors, update information, or make changes without prior notice.

Customers are encouraged to review product information carefully before placing an order.

4. Modifications to Services and Prices

Product prices, offers, discounts, availability, and services may be changed, updated, suspended, or discontinued at any time without prior notice.

We reserve the right to modify or discontinue any product or service without being liable to you or any third party, subject to applicable laws.

Any price or offer displayed at the time of placing an order will be subject to the applicable terms of that order.

5. Products and Services

We make reasonable efforts to display our products and their features accurately on our website.

However:

  • Product colours may appear slightly different depending on your device or screen settings.

  • Product packaging may vary from the images shown on the website.

  • Product availability is subject to stock.

  • Certain products may be available only in limited quantities.

  • Product specifications may change from time to time.

  • We do not guarantee that every product or service will meet every customer's individual expectations.

Certain products may have specific usage instructions, precautions, or restrictions. Customers should read the product information carefully before use.

6. Product Availability

All products are subject to availability.

We reserve the right to limit the quantity of products available for purchase or to discontinue a product at any time.

If a product becomes unavailable after you place an order, we may contact you regarding the available options, including cancellation or refund where applicable.

7. Orders and Payments

When you place an order through our website, you agree to provide accurate and complete information, including your name, contact details, billing information, and shipping address.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of:

  • Suspected fraudulent transactions

  • Incorrect pricing or product information

  • Product unavailability

  • Duplicate or unusual orders

  • Incorrect customer information

  • Other circumstances requiring cancellation

If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable refund policy.

8. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Delivery timelines are estimates and may vary depending on location, courier availability, weather, holidays, logistical issues, or circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address and valid contact information.

For more information regarding delivery, please refer to our Shipping Policy.

9. Returns, Refunds and Exchanges

Returns, replacements, refunds, and exchanges are governed by our Return and Refund Policy.

Customers must meet the eligibility requirements and applicable time limits mentioned in that policy.

We recommend reviewing the Return and Refund Policy before placing an order.

10. Intellectual Property

All content available on the Prakriti Online Store website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Text

  • Graphics

  • Designs

  • Website layout

  • Product descriptions

  • Videos

  • Other original content

is owned by or licensed to Prakriti Online Store unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

11. Third-Party Services

We may use third-party service providers to support our website and business operations, including payment gateways, courier companies, analytics providers, technology providers, and other service providers.

Your use of third-party services may also be subject to their respective terms and conditions and privacy policies.

We are not responsible for the independent policies or practices of third-party service providers.

12. Prohibited Uses

You agree not to use our website or services for any unlawful or prohibited purpose.

Prohibited activities include:

  • Fraudulent transactions

  • Attempting to access restricted areas of the website

  • Uploading or transmitting malicious code

  • Interfering with website security

  • Copying or misusing website content

  • Violating intellectual property rights

  • Using the website to harm or deceive others

  • Engaging in activities that violate applicable laws

We reserve the right to restrict or terminate access where these Terms are violated.

13. Disclaimer

Our website and services are provided for general commercial and informational purposes.

While we make reasonable efforts to maintain the website and provide accurate information, we do not guarantee that the website will always be available, error-free, uninterrupted, or completely accurate.

Product information should be reviewed carefully before purchase and use.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, Prakriti Online Store shall not be responsible for losses or damages arising from:

  • Temporary website unavailability

  • Third-party service interruptions

  • Courier or delivery delays

  • Incorrect information provided by customers

  • Unauthorized use of customer accounts

  • Events beyond our reasonable control

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Changes to These Terms and Conditions

We reserve the right to update or modify these Terms and Conditions from time to time.

Any changes will be published on this page. Your continued use of our website after changes are published means that you accept the updated Terms and Conditions.

We recommend reviewing this page periodically.

16. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Prakriti Online Store

MAIN OFFICE
17 A.R. Road, Raniganj, Paschim Bardhaman, West Bengal – 713347

CALL US TODAY!
+91 8250576504

EMAIL
prakritionlinestore@gmail.com

Customer Support Time: 24/7


By accessing or using the Prakriti Online Store website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.