Shipping Policy

At Prakriti, we are committed to delivering your orders safely and conveniently across India. Please read the following Shipping Policy to understand our order processing, shipping charges, dispatch, and delivery timelines.

1. Shipping Across India

We currently ship our products all over India.

We work with reliable shipping and courier partners to provide safe and timely delivery to our customers.

2. Order Processing

Orders placed from Monday to Saturday (IST) are generally processed on the same business day or the following business day.

Orders will normally be dispatched within 2 business days of placing the order, provided the product is available in our warehouse.

Orders placed on Sundays or public holidays may be processed on the next available business day.

3. Delivery Time

Our estimated delivery timeline is generally:

4–9 business days

Delivery time may vary depending on:

• Delivery location

• Courier service availability

• Product availability

• Weather conditions

• Public holidays

• Remote or difficult-to-service locations

• Unforeseen logistical circumstances

The estimated delivery time is provided as a general guideline and may occasionally take longer due to circumstances beyond our control.

4. Shipping Charges

Shipping charges may vary depending on:

• Order value

• Delivery location

• Shipping method

• Courier charges

The applicable shipping charges for your order will be calculated and displayed at checkout before you complete your purchase.

Any free-shipping offer will be subject to the terms and conditions applicable to that offer.

5. Order Dispatch

Once your order has been dispatched, you may receive shipping or tracking information through the contact details provided at the time of placing your order.

Please ensure that your name, phone number, email address, and shipping address are accurate when placing your order.

Prakriti Online Store is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

6. Delivery Delays

Although we make every reasonable effort to deliver orders within the estimated timeline, delays may occasionally occur because of circumstances outside our control, including:

• Courier delays

• Weather conditions

• Natural events

• Transportation disruptions

• Public holidays

• High-volume periods

• Incorrect or incomplete address information

• Remote delivery locations

If your order is delayed beyond the expected delivery period, please contact our customer support team and we will assist you.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Full name

• House/building number

• Street/locality

• City

• State

• PIN code

• Valid phone number

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping or re-delivery charges may apply.

8. Product Availability

Orders are processed and dispatched subject to product availability.

If a product becomes unavailable after an order has been placed, our customer support team may contact you regarding the available options.

9. Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us:

Prakriti Online Store

MAIN OFFICE
17 A.R. Road, Raniganj, Paschim Bardhaman, West Bengal – 713347

CALL US TODAY!
+91 8250576504

EMAIL
prakritionlinestore@gmail.com

Customer Support Time: 24/7

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We reserve the right to update this Shipping Policy from time to time. Any changes will be published on this page.