Privacy Policy

Privacy Policy

At Prakriti, we respect your privacy and are committed to keeping your personal information confidential and secure. This Privacy Policy explains what information we collect from our customers, how we use it, and under what circumstances it may be shared.

By using our website, browsing our products, registering on our website, or placing an order, you agree to the practices described in this Privacy Policy.

Terms of Our Privacy Policy

Personal Information We Collect

When you register on our website, place an order, subscribe to our services, or contact us, we may collect information that is necessary to provide our services and fulfill your orders.

The information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • City, state and postal code

  • Order and transaction details

  • Payment-related information

  • IP address

  • Browser and device information

  • Information you provide when contacting us or requesting customer support

We collect only information that is reasonably necessary to operate our website, process orders, communicate with customers, and provide a better shopping experience.

We do not knowingly collect personal information from children.

Automatically Collected Information

When you visit our website, our systems may automatically collect certain technical information, such as your IP address, browser type, device information, and general website usage information.

This information may be used to understand how visitors use our website and to improve its functionality and performance. An IP address by itself does not necessarily identify a specific individual.

Uses of the Information Collected

The personal information collected from you may be used for the following purposes:

  • To process and fulfill your orders

  • To arrange shipping and delivery

  • To contact you regarding your order

  • To provide customer support

  • To respond to your questions and requests

  • To improve your online shopping experience

  • To monitor and improve our website

  • To understand website traffic and visitor behavior

  • To understand the general geographical location of our visitors

  • To provide information about our website, products, and services

  • To inform you about new products, offers, discounts, and promotions, where permitted

  • To prevent fraudulent or unauthorized transactions

  • To comply with applicable laws and legal requirements

Your personal information is treated as confidential and is not used for purposes unrelated to our business operations without appropriate authorization.

Sharing of Personal Information

We do not sell, rent, or intentionally disclose your personal information to unauthorized third parties.

However, certain information may need to be shared with trusted service providers to fulfill your orders and operate our business.

For example, information such as your:

  • Name

  • Phone number

  • Shipping address

  • City

  • State

  • Postal code

may be shared with courier companies, shipping partners, vendors, and other service providers when necessary to process and deliver your order.

These service providers receive only the information reasonably required to perform their services.

We take reasonable measures to prevent unauthorized persons or organizations from accessing your personal information.

Disclosure Required by Law

We may disclose personal information when required or permitted by applicable law, regulation, legal process, court order, government authority, or law-enforcement agency.

We may also disclose information when necessary to cooperate with a lawful investigation, protect our legal rights, prevent fraud, or protect the safety and security of our customers, website, or business.

Cookies

Our website uses cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Understand how visitors use our website

  • Calculate website visits and usage

  • Improve website performance

  • Understand general visitor interests

  • Measure the effectiveness of our marketing activities

Cookies generally do not directly store information such as your name, telephone number, email address, or postal address.

You may control or disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of our website.

Website Statistics and General Information

We may collect and use aggregated or statistical information about website visitors, such as website traffic, demographics, browsing behavior, and general usage patterns.

This information may be used to improve our website, products, services, advertising, and customer experience.

Where appropriate, aggregated information that does not personally identify individual customers may be shared with sponsors, advertisers, analytics providers, or other business partners.

Security of Your Personal Information

We take reasonable steps to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or electronic storage is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to other websites, services, or third-party platforms.

If you click on a third-party link and leave the Prakriti Online Store website, this Privacy Policy will no longer apply to your activities on that external website.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend that you read the privacy policy of any third-party website before providing your personal information.

Confidentiality

Your personal information is kept confidential and is used primarily to provide our products and services, process your orders, communicate with you, and improve your shopping experience.

We take reasonable precautions to ensure that your personal information is not accessed by unauthorized individuals or organizations.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our website, business practices, services, technology, or applicable legal requirements.

Any updated Privacy Policy will be published on this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Prakriti Online Store

MAIN OFFICE
17 A.R. Road, Raniganj, Paschim Bardhaman, West Bengal – 713347

CALL US TODAY!
+91 8250576504

EMAIL
prakritionlinestore@gmail.com

Customer Support: 24/7

By using the Prakriti Online Store website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described above.